State Farm® Insurance Agent Brian Bartko
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Darlene Hall
April 25, 2025
5
out of
5
rating by Darlene Hall
"Got my rate lowered quickly and easily from previous insurance."
We responded:
"Thank you, Darlene, for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Glen Lester
April 23, 2025
5
out of
5
rating by Glen Lester
"Sayde helped me out!"
We responded:
"It was a pleasure meeting you today Glen. We are grateful for the amazing review! "
Çaribbean Qûeen
April 17, 2025
5
out of
5
rating by Çaribbean Qûeen
"I stopped into Brian Bartko Agency for some information about my auto policy with State Farm. I was met by the two most incredible personnel at the front desk-Sayde Miller and Jill Clark. However, Sayde Miller took control for solving my insurance problem/needs. She is an amazing young lady to work with. She ensured that my policy was organized, called headquarters to retrieve my policy information, and printed my cards to store in my wallet and vehicle. She also provided me with office goodies, my favorite, smiling. Sayde Miller is a smart, intelligent and effective employees with high standards and love ❤️ for customers. She is a keeper State Farm. I recommend anyone to switch to State Farm and please visit Brian Bartko Agency located on Salem Road."
We responded:
"Debra, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience with Sayde and Jill. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Victor Bernard
April 16, 2025
5
out of
5
rating by Victor Bernard
"Hey Rhonda came to see you but you wasn’t there. Thank you for being very professional whenever I call for assistance"
We responded:
"Hi Mr. Bernard! It was a pleasure meeting you today. Thank you for the praise for Rhonda! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs."
Johannis Pullard
April 15, 2025
5
out of
5
rating by Johannis Pullard
"I would like to thank Brian Adrian for the wonderful help that he provided to me for my insurance policy, he helped me fire The General insurance for State Farm and I am very pleased with my new policy. I wish I would have spoke to him last year, because it would have saved me hundreds of dollars. Thank you Brian Adrian for you help and great work, you made me feel lime family. God bless and I will be with you guys as long as I’m driving. Kudos to you brother."
We responded:
"Johannis, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience with Brian Adrian. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Amber Smith
April 11, 2025
5
out of
5
rating by Amber Smith
"Brian Adrian was AMAZING!! He was super friendly, knowledgeable, AND gave me a WONDERFUL rate. I am now paying less than half of my past insurance!! Thank you Brian A.!!!"
We responded:
"Amber, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience with Brian A. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
anthony burwell
April 11, 2025
5
out of
5
rating by anthony burwell
"great place. Brian A was super helpful with answering all my questions"
We responded:
"Brian A always puts our customers first. We are delighted by your amazing review, Anthony!"
Kayla Cook
April 11, 2025
5
out of
5
rating by Kayla Cook
"I have had great experiences every time I have contacted someone from this local agency. I have mainly worked with Rhonda Figg and she is always a pleasure to speak with."
We responded:
"Hi, Kayla! Thank you for the praise for Rhonda! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs."
Heather Boyd
April 10, 2025
5
out of
5
rating by Heather Boyd
"Brian Adrian is an awesome agent. He quoted me the lowest price that worked with my budget, and he is very understanding. I'm so glad to be back with State Farm. Thank you, Brian A."
We responded:
"Thank you, Heather, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Brian Adrian, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Sayed
April 5, 2025
5
out of
5
rating by Sayed
"Great experience with Brian"
We responded:
"We are delighted by your amazing review, Sayed!"
hailey
April 5, 2025
5
out of
5
rating by hailey
"brian b was super helpful. i appreciate his expertise."
We responded:
"Thank you Hailey of the glowing review of Brian! "
Kathi Martinez
April 1, 2025
5
out of
5
rating by Kathi Martinez
"excellent customer service"
We responded:
"Thank you Kathi of the glowing review trusting us to protect you and your family. We are here for you when you need us and welcome to the family!"
elmira griffin
March 31, 2025
5
out of
5
rating by elmira griffin
"Just wanted you to know that I really appreciate how professional and expeditiously in helping me with my concerns and final outcome! Thank you for your service."
We responded:
"Thank you, Elmira, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have. Thank you for trusting us to protect what matters most!"
Marcus Eason
March 26, 2025
5
out of
5
rating by Marcus Eason
"I spoke to Rhonda in regards to my payment that I was late on and she made me feel like a human and was extremely professional and courteous."
We responded:
"Thank you Marcus of the glowing review of Dylan and trusting us to protect you and your family. We are here for you when you need us and welcome to the family!"
Karena Buchanan-dozier
March 24, 2025
1
out of
5
rating by Karena Buchanan-dozier
"I don’t even know where to begin I’m very frustrated with the way this agent reeled me in. For starters it started off as a stress free experience and then turned into a nightmare quickly. I was quoted a very low rate and I knew it didn’t sound right so I asked all the questions necessary before investing after payment maybe a week or so later I was contacted by underwriting stating that I did not qualify for the initial policy that I was given and my payment monthly would be double what I was quoted. Okay no problem at all it was still affordable however, what put the icing on the cake was I went to contact the agent that signed me up and to no avail he was out golfing and could not assist no problem so I spoke with underwriting Jill and she made me aware of the change and I was okay with it. Fast forward to time to make payment for my policy I was then told that it didn’t have a payment due and after 45 minutes of being on the phone with the rep I was told my policy was cancelled due to nonpayment!!!! I was so confused and distressed at this point. Truly taken aback by the lack of communication and effort that was given to me as I explained I would be the one facing consequences for not having a active policy. I am very dissatisfied and disappointed that I was handled in the manner as if I didn’t matter as a valued customer. I will not recommend this service to anyone that I know. Please do better State Farm.Brian A. Was the agent I signed on with."
We responded:
"Hey Karena. I want to first apologize for your frustration and perception of lack of communication. We definitely do not do a bait and switch. We process the information given and once underwriting reviewed the information unfortunately not all eligibility requirements were met. We at the local office is not told exactly what all that entails. I also apologize for the misunderstanding that “he was out golfing.” Brian and I were at a customer event (which happen to be a golf tournament) but were not playing. Our office supports various organizations in our community. You can see pictures of such events on our Facebook page. The hold times you were experiencing were at our call center, not the local office. I agree being on the phone 45 minutes is a long time. You matter to us, which is a reason we send personalized handwritten thank you cards to all our new customers. I apologize we failed you and wish you the best in the future. "
Lorraine Rutherford
March 19, 2025
5
out of
5
rating by Lorraine Rutherford
"Dylan was absolutely wonderful, he answered all my questions. It's my pleasure to be a part of the State Farm Family."
We responded:
"Thank you Lorraine of the glowing review of Dylan and trusting us to protect you and your family. We are here for you when you need us and welcome to the family!"
Shawn Kellie Retterer
March 15, 2025
5
out of
5
rating by Shawn Kellie Retterer
"Rhonda was so helpful in making some changes to my policy & my parents. She followed up with a phone call, which helped me get her some needed documents to make the changes in the timeframe needed. She is always very personable!"
We responded:
"Thank you, Shawn. We are fortunate to have hard-working team members, like Rhonda, who do their best for their customers. Thank you for trusting us with your coverage needs!"
Matt W
March 14, 2025
5
out of
5
rating by Matt W
"I had called my State Farm Insurance office and was greeted by Dillon, he made the process of adding a new car to my current insurance policy painless. I usually don't like doing stuff over the phone, I like doing my stuff online. But he made it quick. Done in less that 15 min. Plus he was really nice on the phone."
We responded:
"Thank you, Matt, for your positive feedback and for acknowledging the exceptional assistance provided by Dillion. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Kevin Fleet
March 13, 2025
5
out of
5
rating by Kevin Fleet
"Jill"
We responded:
"We are grateful for the amazing review, Kevin!"
Alexander figueroa
March 13, 2025
5
out of
5
rating by Alexander figueroa
"Very communicative, helpful and honest"
We responded:
"We are grateful for the amazing review, Alexander! "
Rich Erb
March 13, 2025
5
out of
5
rating by Rich Erb
"Brian A was absolutely fantastic in all of his advice / help and follow thru in getting my new insurance policies. Should be CEO of state farm !!!!"
We responded:
"Thank you, Rich, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Brian A, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Temple Mortgage
March 13, 2025
5
out of
5
rating by Temple Mortgage
"Nick is a fantastic agent he's patient he's conscientious he saved me almost almost $300 !! Wow, he's phenomenal"
We responded:
"Nick always puts our customers first. We are delighted by your amazing review!"
Mary Harris
March 12, 2025
5
out of
5
rating by Mary Harris
"Jill Clark was a wonderful help to us in our search for insurance. She helped us to find what fit our needs , also find what was the best price for our budget. She stuck with us while we were away and making up our minds on what she offered us. Glad that we are on board now and Jill helped us make it happen!"
We responded:
"Mary, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience with Jill. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Buggy Love
March 12, 2025
5
out of
5
rating by Buggy Love
"The Bryan‘s took wonderful care of us. But the best part was seeing Sunny."
We responded:
"Thank you for your positive feedback and for acknowledging the exceptional assistance provided by Sunnie!"
Clifton Davis
March 12, 2025
5
out of
5
rating by Clifton Davis
"Brian A was very helpful. Jill Dylan and Dom all deserve a raise"
We responded:
"Reviews like this overjoy us, Clifton! We are fortunate to have hard-working team members. "